With the pandemic behind us, we have implemented important updates to our processes and procedures. While we hope we never see another pandemic, we are committed to mitigating any future issues and ensuring a high level of service to keep everyone safe!
Our shipping times have mostly returned to normal. Many logistic companies and shipping carriers are however experiencing labour shortages in some areas. We recommend you place orders in advance to take into account any unforeseen delays.
A critically important part of our service is making sure we can deliver your medications to you on time. The pandemic taught us a few lessons and we made appropriate changes to prevent future disruption. Our team has developed programs to ensure continuity in customer support, fulfillment and/or dispensing, delivery and ensuring products remain in stock.
During the pandemic, we helped many of our customers who were impacted by Covid-19. Our team scrambled to secure stock, process orders as quickly as possible, and shipped orders without payment for those with financial difficulties. We will always be committed to your health above anything else.
If you are ever facing challenges, please call us. We are prepared to help in any way we can.