We require valid identification such as a drivers license or passport to meet pharmacy and/or dispensing fulfillment centre legal requirements.
In cases where the product is a prescription item, a valid prescription is required. This prescription must be based on a face-to-face encounter with a licensed medical professional
All patients are required to provide their medical history and profile, including current medications, allergies, and medical conditions via our intake questionnaire.
Verify the licensing credential’s of the fulfillment center or pharmacy. Often, we do this by having our legal team contact the appropriate regulatory body to verify licensing.
Here are some of the regulatory boards our team contacts for each country:
Our legal team physically inspects the fulfillment center or pharmacy. We ensure that appropriately licensed personnel are at the facility. In addition, we audit the order fulfillment and dispensing process to confirm best practices are being employed and that all patient health data remains appropriately secure.
Product pedigree is basically a record of transactions between a drug manufacturer, wholesalers, and pharmacies. It is the record of sale from manufacturer to the final dispensing facility. Our team frequently audits this paper trail at random for each fulfillment center or pharmacy that we work with.
Just like your brick and mortar pharmacy, we provide pharmacist counselling when available. Having access is important if you ever need to ask questions and is part of a complete health care program. Unlike some other online pharmacies, we maintain the patient-pharmacist relationship. This is a zero cost service.
We often publish valuable articles on our site that help our customers in various ways. Because this information is related to health and wellness, we want to make sure that you receive accurate, timely and factually correct information from an expert. This is why we have an editorial policy and articles that are reviewed by a licensed physician or medical professional.